Friday, February 19, 2010
One.com – you just lost a customer
Last week I got a mail from One.com telling me that I have to send in a new fax where I state ownership to my domain. They state that it is Norid that have renewed the document, and that I therefore have to sign a new form. I have domains registered with other registrars too, and the only company that has asked me to resend the form is One.com. If this action was required by the owner of domains – wouldn’t norid have had some information about it on Norid.no? Maybe one.com doesn’t have their paperwork in order? Just give me “one business day”, and my domain will have a new registrar. Btw… If my blog is down a day or two next week – it is because of changes in DNS!
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2 comments:
My first/only .no TLD needed a signature (print out this PDF, sign, e-mail it) on the thing called "Egenærklæring".
Host: ProISP.no (slowly moving all my domains there, they have better support than anyone needs).
Seriously, two times I've sent in a contact form on Sundays at 23:30 and still received a response from a PERSON within 30 minutes. They even have a free number you can call if something happens (but they will charge YOU for it if you were to blame for the fuckup) to your domain/webhotel.
I am moving my stuff back to fastname.no. I know them. Customer service is great. And now they have a discount too :-)
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